Customer satisfaction and complaints are very important for Erciyes Demir. Therefore, your opinions are significant for us. For evaluation and continuous improvement, please help us and take time to fill the form below.

    Company Name

    Person's Name

    1: Lowest
    5: Highest

    1. How do you find our employees’ work experience and qualification?
    2. 12345

    3. When you contact our firm can you easily find the person you are calling for?
    4. 12345

    5. When you have a problem is it being solved quickly?
    6. 12345

    7. How is the attitude of our employees towards you?
    8. 12345

    9. When you contact our firm are you satisfied with the information given?
    10. 12345

    11. How is the quality of our products?
    12. 12345

    13. How is the shipment service?
    14. 12345

    15. Are we punctual on delivering documentations about shipment?
    16. 12345

    17. What do you think about our firm’s infrastructure?
    18. 12345

    19. What do you think about the working environment, is it clean and tidy?
    20. 12345

    21. Are we able to deliver your products on time?
    22. YesNo

    23. In general are you happy to work with us?
    24. YesNo

    Further Comments